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The UPS Store in 1340 North Great Neck Road #1272

The UPS Store in 1340 North Great Neck Road #1272, Virginia: consumer reviews, opening hours, driving directions, photos etc.



1340 North Great Neck Road #1272,
Virginia Beach, Virginia
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+1 757-496-9584

Opening hours The UPS Store: Closed now

Today: 09:00 am — 05:00 pm

09:00 am — 07:00 pm
09:00 am — 07:00 pm
09:00 am — 07:00 pm
09:00 am — 07:00 pm
09:00 am — 07:00 pm
09:00 am — 05:00 pm

Rating by customer reviews

(1 / 5) based on 3 reviews
☆ ☆ ☆ ☆

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Customer Reviews about The UPS Store:

  • ☆ ☆ ☆ ☆
    Didn't like how they rushed me out and didn't take the time to answer my questions.
    By Victoria Powell, August 09, 2017
  • ☆ ☆ ☆ ☆
    ever since this store went under new ownership - it has gone DOWN HILL!!! I never had a problem until Joe & Ricky took it over! i was packing my car for a relocation to Florida - and I couldn't fit everything in my car. So my husband took 2 boxes of kitchen supplies to be shipped. he specifically told them they were packed for a drive - NOT packed for shipping. but they did NOTHING to protect any of my belongings. I received my boxes with shattered dishes, dent candles and broken glass. I've been trying to get a claim processed for over a month - and they finally told me the claim was denied and it was MY fault! DO NOT waste your time or money with this UPS store - and do NOT trust your belonging to them. They do NOT care about the customer - just the bottom line.
    By Debi Feinman, August 02, 2017
  • ☆ ☆ ☆ ☆
    Bottom line: incredibly poor customer service and communication Caution to consumers: Avoid self-packing valuable products, the term "insurance" was not correctly used, read the fine print as UPS does not take accountability for the product (ie. putting fragile on the box has no significance) Self-packaged computer tower shipped from VA (Great Neck) to CA (Midtown Sacramento) with additional $ spent to claim value of package). The package arrived extremely damaged, far beyond standard care (ie. major dents, holes in the box, ripped tape). I unpacked computer tower to run analysis - complete nonfunctional computer, as even the CPU fan was ripped out of the screw sockets from collateral damage. Filed damaged report - immediately rejected (refused to see my photo evidence). UPS (Great Neck) claimed no responsibility and demanded that I pay for the package to be sent to myself again (w/ added cost for each day) without any compensation because they have absolutely no responsibility in this incident. Package arrived 1 week later with MISSING items. Called UPS (Great Neck) - claims no responsibility. Result of this encounter with UPS: completely non-functioning computer tower, damaged peripheral computer parts, and loss of entire bag of electronics. Estimated loss: > $800.00.
    By Samson Lee, March 09, 2017
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About The UPS Store in Virginia Beach

The UPS Store is business services based in Virginia.
The UPS Store is located at 1340 North Great Neck Road #1272, Virginia Beach, Virginia. You can find The UPS Store opening hours, address, driving directions and map, phone numbers and photos. Find helpful customer reviewsand write your own review to rate the business service.

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